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Help a deafblind person with your unwanted smartphone

MobileMuster and Able Australia are urging people to support Australia's deafblind community by giving up their unwanted working smartphones* (including batteries and chargers) during September 2016. The smartphones will be used by Able Australia to educate deafblind people on how to use mobile technology to communicate and stay connected.

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Frequently Asked Questions

  1. What smartphones are suitable? Smartphones suitable for use include iPhone 4 and above, Samsung Galaxy S4 and above, LG Nexus 7 and above, Nokia Lumia 540 and above. No cracked screens please. Include the smartphone charger if you have one. 
  2. What to do before you send in your smartphone? Please turn off and remove the device from Find My iPhone or Android equivalent. If you don’t do this the device cannot be used.You may also want to erase any personal information and settings. MobileMuster has developed a guide on how to remove your data and advises you to check with your mobile phone manufacturer to see instructions for your handset.   
  3. How to remove a network lock? If your device is network locked, that is locked into the mobile network when you brought the mobile phone, please contact your service provider and request a network unlock. This will ensure that the device can be used by Able Australia with any service provider.
  4. What will happen to the phones? Each phone will be checked to ensure it is working and any data left of the phone will be wiped by MobileMuster's recycling partner TES-AMM Australia. The data wiping service our recycling partner TES-AMM uses provides a Pass Secure Data Overwrite to Dept of Defence DoD 5220.22-M standard. Any phones that are not suitable, along with accessories, will be recycled by MobileMuster for resource recovery, none will be sold for reuse and all data will be destroyed.
  5. How does the mobile technology work? The mobile phones use a special Braille machine that connects to the phone via Bluetooth technology. This allows deafblind people to use the mobile phone instantly to stay in touch with others and even use it to navigate their way around in the community.

The video developed by Able Australia tells the story of Michael Doherty and how he goes about his daily life with the help of his smartphone. Available via Youtube

Able Australia has been working with the deafblind community since 1967 and believes deafblindness is very much Australia's forgotten disability. There are currently more than 288,000 Australians with hearing and sight impairment and this number is expected to go beyond 1 million by 2050.

If your workplace would like to partner with us to collect unused smartphones for Able Australia, click here