Post back your mobile phones

Post back your mobile phone

There are three mailing options to post back your old mobiles and accessories for recycling. The mailing options are free and will be paid by MobileMuster.

  1. Use your own packaging and attach a AusPost Returns Label. Complete the online AusPost form.
  2. Pick up a MobileMuster satchel from your local Australia Post office.
  3. Complete the form below and we will send you a MobileMuster mailing satchel.

Once you have choosen your preferred mailing option package up your old mobile phones and accessories for recycling. Find an AusPost Post Office or street posting boxes. There are over 20,000 drop off points Australia wide. It’s that easy!

Order a satchel

Thank you for your request for a pre-paid satchel.
Please note that our pre-paid satchels are distributed fortnightly. Your satchel will be dispatched in our next distribution cycle.

What is accepted?

  • All brands of mobile phones
  • Mobile chargers and accessories
  • Wearables including smart watches

What happens when your phone is recycled?

MobileMuster makes sure all your data is destroyed through our secure recycling process.

How to get your phone ready?

Before you recycle, sell or give away your mobile phone, you should remove your personal information. If your mobile phone is still working watch our how to videos and follow our steps for managing data on your Android or iOS device.

Remember that instructions can vary depending on your mobile phone. If you need help, look up the phone manufactures website. If your phone is damaged and you’re unable to remove the data, no problem.

Watch our data management videos

For more information visit our data management page.

Removing your data Android

1:35mins

Removing your data iOS

1:29mins