Book a pickup
If you are a registered site book in a free pick-up by calling
1800 249 113 or booking online.
Please follow our packing instructions here.
Not a registered site?
You can join the program if you would like to organise ongoing collections. Alternatively, if you have mobile phones that need to be recycled
and/or accessories you can book in a single pickup.
Call us on 1800 249 113.
What we accept
At select Telstra, Optus and Vodafone stores, we also accept modems, home landline phones, TV streaming devices, smart speakers, smart digital hubs (only Apple, Amazon, Google products), smartwatches, smart pens, tracking tags and VR headsets (only Apple, Amazon, Fitbit, Google products).
What is Not Accepted: Loose mobile phone batteries, iPads or tablets, other electronics
Packing instructions
MobileMuster has developed packing guidelines to assist our partners to prepare their collections appropriately for our courier. For the safety of our staff and partners it is imperative that you adhere to our packing instructions to ensure the safe transportation of mobiles phones, their batteries, chargers and accessories.
MobileMuster does not accept mobile phone batteries on their own. Mobile phone batteries do not present a risk to health and safety if handled correctly. However, batteries do fall under the Australian Dangerous Goods Code and must be stored and transported in a secure, safe and environmentally controlled manner.